FAQ

You can communicate with the supplier / seller of the goods without registration via the contact form in the ad. You only need to register as an prospective customer / buyer, if you want to use the YAR-operator method when buying goods.

Registration is always free. This applies to all suppliers / sellers and to all users / buyers. Registration is recommended in any case because of the additional features available for registered users in the user interface.

During the free trial period of 30 days all commercial and private suppliers / sellers can place their ads for free. There is no cost.

No. Is there no automatic contract renewal in YAR? You just shouldn't terminate. After the free trial period you decide if you want to continue using YAR as a payable service.

No. After the free trial period you, as a business supplier, have the opportunity of booking an ad package for the duration of one year. As a private seller you can book ads for a 90-day period. After this period ends, you decide if you want to continue using YAR. There is no automatic contract renewal.

Log in via the login button on the user interface. As a business supplier / prospective customer, you can change your company's data there. You can also specify a different billing address, the contact person at your company and create additional locations / branches.

No, registered and unregistered users see the same range of offers. In addition to the supplier/ seller function, registered users also have some additional features to choose from.

Click the login button and then "forgot password". You will receive an email. Please open this email and click on the link. You will be redirected to the login area. Now you can create your new password.

Send us an email info@youarerich.net. Include supporting documents (e.g. copies of register extracts, business registration or identity papers). We will then check them. If you have provided sufficient and consistent legitimacy, you will receive new login details via email. If we are not convinced of your legitimacy, we will inform you how to proceed via email.

To deactivate your account please apply in writing with proof of identity by mail to the contact address stated in the Imprint, by fax to +49 6434 9047 27 or by email info@youarerich.net.

Registration is not subject to a minimum term. You may request deactivation of your account at any time. If you have booked as business supplier, a paid ads package runs for a period of 1 year / 365 days. If you have booked a paid ad as a private supplier, this runs for a period of 90 days. You can still request the immediate deactivation of your user account. However, a pro-rata refund of the already paid prices does not take place.

To register as a commercial user, during the registration process, select the free ads package - so you can be recognised as a buyer.

You can communicate with the YAR team in English or German. It is always advisable to use e-mail as a favoured method of communication.

It is advisable to communicate with the supplier/seller in his own language or in English.

In each category, there are numerous listing search settings, with which you can limit the search and adjust according to your personal tastes.

Use the contact form located in this listing. We will forward your message and then send an email to the seller.

When contacting a provider by e-mail or fax, you should wait up to two working days after the first contact for their answer. If the seller does not react to your contact request even after the aforementioned time period, there may be various reasons for it. Nevertheless, such behaviour, is not acceptable for us as a website operator. Please contact us in such cases. We will then accept the matter on your behalf.

The seller propositions at YAR have the character of a horse. Although the prices mentioned there are not binding, but they do closely correspond to the actual price of the offer.

The price in the currency of origin, in which the advertiser's advertisement was created, is always decisive. The conversion in the currency you selected is performed by YAR system and is thus automated and may differ from the actual purchase price. Automated conversion is therefore only a rough guide for you.

You should clarify with your bank or with your credit institution, which actually costs you the purchase of a commodity offered by the seller in a currency other than your currency. In addition, you should find out whether you need to pay additional taxes, duties and charges as may be payable on the import of the goods in your country. You should also check transport and shipping in terms of maturities and terms of insurance.

Most sellers will require a payment for the goods before shipping it to you. Few suppliers deviate from this procedure.

In general, the providers offer several options. We recommend the classic bank transfer or payment by credit card. If you are prompted by the provider to instruct the purchase price with Western Union or similar payment systems, we strongly recommend against it.

The surest way to buy a commodity at YAR, is the use of our purchase process using the YAR operator. Please find further information here.
Otherwise you should consult the provider for further possibilities such as the use of letters of credit or "payment against B/L".

YAR checks the provider primarily on their capacity as private or commercial providers. An rough examination of identity is carried out at a superficial level. If you use our YAR operator purchase process we will fully verify the identity of the buyer and seller - both must be fully legitimate.
An examination of the providers does not occur on basis of reliability. If, however, YAR receives legitimate grievances and complaints from the customer about a supplier, YAR will prohibit the provider from using the website.

This is different for each provider. Ask the supplier concerned or read in the General Terms and Conditions of the provider.

This is different for each provider. Ask the supplier concerned or read in the General Terms and Conditions of the provider. Partial withdrawal and cancellation rights are also described in the laws of each country. Here, however, you should first check whether the law of the country of the supplier or the law of the buyer's country is applicable.

This is different in each case. Many factors have to be considered here - is it a new product or second hand? Does the provider provide a warranty or guarantee beyond the legal requirements? What legal requirements are applicable - from the country of the supplier or from the country of the buyer? You must clarify this situation with the seller and negotiate where appropriate.

This is always different and depends on the size of the purchase, value of goods and of the relation of transport/shipment. If you pick up the goods offered on your own, the risk of transport lies with you. If the supplier sends the goods to you, you can always confirm and prove that the transport/dispatch is insured within the scope of the full value of the goods against all dangers up to the arrival at the chosen destination. Please also explicitly check the transit times (duration) of the transport/dispatch.

The price listed in the advertisement price is mainly the final price that you have to pay. In some cases, however, there are different net export prices. Ask the supplier.

In only very few exceptions, additional duties and taxes are applicable in the country of the seller. If so, the provider should notify you. As per trends, these are also to be paid by the seller.

This is different in each case. It depends on the customs authorities in your country. Even freight forwarders in your country can usually provide detailed information about it.

No. YAR does not provide banner ads or advertising opportunities of a similar nature.

The best tool for this is to represent your company as the representative during the registration as mush as possible through text and photographs.

YAR offers companies the possibility to send us your product and company news. If these news are interesting and also relevant to the customers or the general public, we will create a report, which will then be published in the "News & Stories" section This service is chargeable. For prices and conditions please contact us at media@youarerich.net.

Yes. As a commercial supplier, you can use this feature at no additional cost once you have an active ad package. Set your dates, such as for fairs, exhibitions, events and auctions. Please note that these dates are visible to all visitors of our website.

Large-scale organisers not registered on our website can notify us of their dates for publication. If there is any relevance or interest for publication, such large events are added to our Events Calendar for free.

Primarily all goods and services offered must be such that they can be associated with the luxury segment. A precise delineation and definition is possible. YAR, however, has the right to remove individual offers from the supplier or the supplier itself from this website if the offered goods or services can, in no way, be described as "luxurious, exclusive or first class"
Furthermore, there are numerous goods and services which are already excluded from the YAR offer, such firearms, in so far as they do not have a historical significance, military memorabilia from the time of the Third Reich (National Socialism). For a precise definition, please refer to our General Terms Conditions.

Commercial suppliers must choose the "industry" in which they operate from the registry first. (e.g. boats & yachts). Thereafter, the commercial supplier will select the "categories" that suit them (e.g. boats & yachts sale and/or chartering of boats & yachts and/or services for boats/yachts). Thus, the supplier is permanently assigned to a sector. The use of other categories in other sectors is thus not possible.

Private providers can provide up to 5 online ads in all sales and rental categories. The use of YAR categories, YAR Places and Services is not available for private providers.

For the cost of posting ads please see here The prices and the sales VAT arrangements are very different for private and commercial suppliers.

When a commercial supplier posts an advertisement package, this has a term of 365 days/1 year If a private provider posts a single advertisement, it has a term of 90 days.

No, once the booking period of 365 days has expired for commercial suppliers or 90 days for private providers, the providers themselves decide whether they want to extend the package or advertisement listing.

Yes. As soon as you book a paid advertisement, you will automatically receive an invoice, which will be provided as a pdf file in your user interface

Particularly in the case of larger enterprises, it is usually the case that their total offer is spread over the jurisdiction of several persons. In YAR any commercial provider has the ability to create multiple contacts and assign their respective jurisdiction over the individual offers/ads.

For larger providers, it is possible that the total supply is distributed through different individual branches/locations. In YAR any commercial provider has the ability to create multiple branches/locations and assign their respective jurisdiction over the individual offers/ads.

This distinction exists in commercial suppliers. This primarily involves the question of who manages the user account on this website - a central place in your company or possibly your branches/locations themselves.

Central Administration:
You operate a business which has multiple locations or branches, but they are centrally managed from one location. If this is the case, please create only one user account. You can still nominate more of your sites or branch offices here.

Decentralised management:
If you own a company that owns several sites or branches, but which are self-managed and self-managing, please create one user account per location or branch.

If you Have more than 5 locations or branch offices and require more than 5 separate user accounts, please apply through our contact form using a "Discount Code for larger firms". Each of your accounts gets a discount in invoicing. You can add this discount code to your account later also. The discount code is calculated by the number of required user accounts.

This is always different and depends on the size of the purchase, value of goods and of the relation of transport/shipment. In any case you should insure the full value of the goods transported/shipped against all risks until it reaches the selected destination. This is for your safety and for the safety of the purchaser. Please also inform the buyer about the duration of the transport/shipping.

No. If a paid ad package or a paid listing ends, only the status of the items is changed from "online" to "offline". For commercial providers, the entry in the dealer/supplier list and appointments created thereby are additionally deactivated. But no data will be deleted. Once you book again and pay the costs, all ads are again placed back online, the entry added in the dealer and supplier list and dates created under "Events, Auctions & Measurement".

VISA, MasterCard, American Express and PayPal are available. For commercial providers, there is also the possibility of "invoicing". This means that there is no need to pay when ordering a listing package immediately. You get an invoice when booking a package listing and can immediately start to create ads and deliver online - you can use all functions immediately and completely. Within 10 days, you must pay the bill by bank transfer.

To do so, you have to first select the "Disable" function and then the "Delete" function after that. You can set an active = online or inactive = offline status at any time. The listing is always stored and changeable.
However, once you select the "Delete" function, your ad is permanently deleted. We do not store a copy in our database.

You can enable/disable an advertisement as often you want.

Private providers can create a total of 10 items. Of this a maximum of 5 items can be found online at the same time.

For commercial providers, this depends on the selected ad package. If you have selected a listing package, which allows you to create 25 ads online and in addition to creating 10 "parked" ads (offline), you can create a total of 35 items.

Only private operators can select the function that their personal information is not visible in the ad by selecting the Other option in the user interface.

No. Primarily all goods and services offered must be such that they can be associated with the luxury segment. A precise delineation and definition is possible. YAR, however, has the right to remove individual offers from the supplier or the supplier itself from this website if the offered goods or services can, in no way, be described as "luxurious, exclusive or first class"

Furthermore, there are numerous goods and services which are already excluded from the YAR offer, such firearms, in so far as they do not have a historical significance, military memorabilia from the time of the Third Reich (National Socialism). For a precise definition, please refer to our General Terms Conditions.

Yes. If a product is re-set at YAR, this is examined in relation to various factors. All subsequent changes are checked.

If the offer of the supplier is not acceptable to YAR for any reason, YAR has the right to deny the use of the website to the supplier. The same applies if the supplier violates Terms of Service in any way or other statutory regulations or our Conditions. Furthermore YAR has the right to suspend the use of this website by a supplier if increased complaints or grievances arise from customers about the same supplier.

This question cannot be answered unequivocally. Various combinations are possible which will initially be based on whether the buyer and the seller are of amateur or professional nature. In addition, the law of the country of the seller and the buyer, as well as International rights must be adhered to. To that extent the applicable law should always be clarified between the buyer and seller and agreed upon by consensus. The trend is that of using the country of the seller.

This question cannot be answered unequivocally. Various combinations are possible which will initially be based on whether the buyer and the seller are of amateur or professional nature. In addition, the law of the country of the seller and the buyer, as well as International rights must be adhered to. To that extent the applicable law should always be clarified between the buyer and seller and agreed upon by consensus. The trend is to accept the jurisdiction of the seller for commercial buyers - and the jurisdiction of the purchaser for private buyers.

There is no regularity. Usually an average of two reports are published each week.

You do not even need to be registered. Subscribe on the bottom of the "News & Stories" section with your e-mail address. Once a report is published, we will forward it to you for free as a pdf attachment in the email. You can also disable this subscription at any time.

YAR offers companies the possibility to send us your product and company news. If these news are interesting and also relevant to the customers or the general public, we will create a report, which will then be published in the "News & Stories" section This service is chargeable. For prices and conditions please contact us at media@youarerich.net.

Our system and database meet the latest safety standards. There is a high certainty in this respect. "Sensitive" data, such as your credit card or PayPal data are not stored by us.

We transmit personally identifiable data to third parties only to the extent required to fulfil the terms of your contract with us, as in to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.

You should be suspicious if a seller or a prospective buyer, at an advanced stage of the purchase, is still being anonymous. Also, you should be very careful when a seller requires the payment of the purchase price with payment systems such as Western Union.

A serious supplier or prospective buyer will notify his personal data completely at the time of purchase processing. On request, he will also be able to legitimately identify himself. In addition, they give you serious payment methods as much as possible, such as payment by bank transfer, PayPal or credit card. A reputable supplier will also offer more secure methods of purchase, such as the use of our YAR-operator method, the use of Letter of credit or payment of the purchase price against B/L.

Please inform us of such a scenario directly. We have the possibility of assisting in clarifying the facts. Furthermore, such information is important to prohibit the concerned private supplier to use our website and to remove it from the supply list immediately.

No. This is wrong. It could be a fake email. Never react to such emails. You get only an e-mail reminder from YAR, if one of your ads or an ad package expires soon.